At this time we anticipate re-opening the Centre for Monday, May 3rd 2021. Please review the plans for the reopening below. Thank you to our members who completed the survey to provide your feedback and input on our reopening. Your valuable input is helping to shape our reopening plans. We have also included feedback from our staff and Board of Directors. The plan follows all Ontario and Ottawa Public Health Guidelines.

  • In order to attend the Centre for lunch, programs or social visits, everyone must pre-register up to 48 hours prior to attending. Pre-registration is solely by telephone to avoid any duplication or errors. Call Reception to register: 613-236-0428.
  • It will not be possible to drop in to the Centre without pre-registering.
  • Pre-registration will not be required if you are already registered in a program or class.
  • At this time, based on guidance from Ottawa Public Health, we are limiting the number of members at the Centre every day to 50. The number of members who can attend will increase at a later date as public health guidance allows.
  • Anyone entering the Centre must enter at the main doors and will be greeted by a staff member who will conduct a pre-screener, check temperatures and collect contact information. This information will be kept on site at the Centre in a secure location should it be required by Ottawa Public Health for contact tracing.
  • Members will enter the Centre on Empress Ave N and will exit the Centre on the east side of the building to allow for greater physical distancing (near the small elevator)
  • Members, volunteers, visitors and staff must follow all public health guidance including physical distancing, wearing a mask, washing hands and using hand sanitizer
  • Physical distancing signs on the floor are placed throughout the building in hallways, program rooms, bathrooms and elevators. You will also see directional signage that will assist with physical distancing.
  • Self-serve will no longer be available in the dining room. Coffee, muffins and lunch will be ordered and delivered to members at their table.
  • Lunch seatings are scheduled for 11:00am and 12:30pm
  • Unfortunately, some programs and classes will be on hold. These include but are not limited to: choir, special events, day trips, bands, woodshop and cards.
  • Classes and programs in-house will resume in May and our hours will be 9am to 3pm until further notice.
  • Staff, members, volunteers and instructors will return to the Centre in two teams to ensure physical distancing. Team RED will attend the Centre on Mondays, Wednesdays, and Fridays. Team BLUE will attend the Centre on Tuesdays and Thursdays. This means if you register for a program on Mondays, you may only attend the Centre on Mondays, Wednesdays, and Fridays.
  • We will continue to offer virtual programs as well as in-person programs for the spring and summer.


If you have any questions about our reopening plans or any of the details mentioned above,
please do no hesitate to contact us at 613-236-0428 or