Do you live alone and feel you would like more reassurance? Community Support Services can arrange for you to have a volunteer call you each weekday or on specific weekday mornings at a prearranged time to help support your safety and well-being. Our program staff will follow up and alert the emergency contact you have named if you are not able to respond to the call, according to the response timeline you request, e.g. same day or 24 hours.
This service is available to seniors 55+ and adults with physical disabilities, who live north of the Queensway between Preston Street and Blair Road. If you live outside of this catchment area, please check online though Connect to Community Support Services (ACCESSCSS) website; Health Care Navigation Services | AccessCSS to find out which agency can provide the service to you. You do not need to be a member of The Good Companions to use this service.
Please note that calls are not made on weekends or on statutory and Civic holidays. If you need a 24-hour emergency response system, please check out the Red Dot Alerts – Formerly Bruyère Helpline: http://www.bruyere.org/en/bruyere-helpline.
New clients need to complete a telephone intake with our agency staff prior to receiving this service. To register for the Telephone Assurance Program, or get more information, follow the link to Connect to Community Support Services (ACCESSCSS) website; Health Care Navigation Services | AccessCSS or call us at 613-236-0428 ext. 2250.
Interested in Helping? Volunteers make a difference through our programs! Telephone Assurance Calls can be made from the comfort of their own home or workplace. If you are interested in volunteering to be a Telephone Assurance caller, please complete and submit our Volunteer Application form.
