Are you living alone and feeling you would like more reassurance? Arrange to have a volunteer call or contact you each weekday morning at a prearranged time to help ensure your safety and well-being. If there are any concerns, program staff follow up with your named emergency contact according to the timeline you request.

Services are available to seniors 55+ and adults with physical disabilities, who live north of the Queensway between Preston Street and Blair Road. If you live outside of this area, please check online at to find which agency can help you. This service is available without membership to The Good Companions.

New clients undergo a telephone intake with our agency staff prior to receiving services in the home and in some circumstances; a home visit by our agency staff may be required.

Please note that TAP calls are not offered on weekends or on statutory and civic holidays. If you are looking for a 24-hour emergency response system, please check out the Red Dot Alerts – Formerly Bruyère Helpline:

To register for the Telephone Assurance program or get more information, follow the link to our Caredove page  or call 613-236-0428 ext. 2250.

Interested in Helping? Volunteers can make calls from the comfort of their own home. If you are interested in volunteering to be a Telephone Assurance Caller, please submit our Volunteer Application form.